from Ashley Martin & Co Estate Agents
Ashley Martin & Co take your privacy very seriously. This is why we aim to look after your data and not abuse our rights to hold it for the time that we have it. We look after your data as if it was our own personal data.
Where is my data held?
Your data is looked after securely by Ashley Martin & Co on premises on our internal password-protected system. This means that we can access your data as and when required. This also means any changes to data can be amended simply by informing us via email or phone.
Can I access my data?
You can. Any time you would like to access your data, whether it be to amend details because of a new move, new requirements, a new phone number or to remove your yourself from our database - send us an email or give us a phone call and we will update our records as per your request.
Will you pass my data on to other companies?
No. Your data stays strictly with us. We do not pass your information on to any other websites or parties unless you specifically request us to. You are in charge of your data.
What information do you collect?
The information we collect is the what we see fit as the information required to complete a property transaction. All information we collect we see as a necessity in order to complete the sale / letting of a property. Any information we ask for and you are not comfortable handing over or answering, you may question why we need it. Our expert team will happily explain what each document or piece of information helps with.
How long do you store it for?
Your data is stored on our database for as long as you want it to be. If you look to move every few years, you may want to stay on our records indefinitely or for a prolonged period of time. If you are looking and find somewhere, you may want to remove yourself from our records to avoid future contact. We work around you and look to offer a positive service and not inconvenience you.
What if I need something that is not listed here?
If something has occured regarding your data privacy that you do not see listed above and you would like to speak to us about it, our team are happy to have a conversation about it and work around your data needs in order to allow us to offer the best possible service we can do.
Personal information is data that can be used to identify or contact a single person. You may be asked to provide your personal information anytime you are in contact with us. We may collect and use the following personal information:
•Website usage data
2. Non-personal Information:
We may collect non-personal information about you such as your browser type, the URL of the previous website you visited, your ISP, operating system, and your Internet Protocol (IP) address. We may collect and use this non-personal data for the purpose of administering the Website and gathering broad demographic information.
How We Use Information
We use the information we collect from you to provide our services and to operate the Website.
We may use your personal information to:
•Communicate with you about our services
•Provide customer service
•Send you promotional materials
We may use your non-personal information to:
•Manage the Website
•Gather demographic information
Sharing Your Information
We may share your personal and non-personal information with third parties to:
•Administer the Website
We may share your personal information with our affiliates and subsidiaries. We may also disclose your personal information to third parties with your consent.
We may share your non-personal information with third parties, such as advertisers, for the purpose of conducting research and providing services.
We may disclose your information if we believe in good faith that such disclosure is necessary to (a) comply with applicable laws or to respond to subpoenas or warrants served on us, (b) protect and defend our rights or property, or (c) protect the personal safety of our users or the public.
We may use "cookies" to track how you use our Website. A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We may link the information we store in cookies to any personal information you submit while on our Website. We may use both session ID cookies and persistent cookies. We may use session cookies to make it easier for you to navigate our Website. A session ID cookie expires when you close your browser. We may use persistent cookies to track and target the interests of our users to enhance the experience on our Website.
We take reasonable steps to protect your personal information as you transmit your information from your computer to our Website and to protect such information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. In particular, emails sent to or from the Website may not be secure.
You should therefore take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any personal information to us via the Internet.
Links to Other Websites
Last reviewed: March 2023